Drop us a line here, and one of our solution architects will be in touch within 1-2 business days.
We can then jump on a quick call to introduce you to Miso and then get you a free trial invite code 🔑
Collect means to receive personal information directly from the data subject for purposes of using such data.
Personal Data means any data that relates to an identified or identifiable natural person.
Processing means any operation or set of operations which is performed upon personal data, whether or not by automatic means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
Neither our Websites nor any of our products or services are directed to children younger than age sixteen (16). We do not knowingly collect personal data from children under the age of sixteen (16) via the Websites and we will delete any such information later determined to be from a person younger than age sixteen (16).
In the vast majority of cases, Miso engages in “small-data” optimization, meaning that we do not draw information about you from outside. Instead, our machines learn from your direct engagement with them and they will become more efficient at returning results that are appropriate or wanted by you.
Most search engines simply take your query and give you results. Our machine learns from queries to provide more accurate and efficient results, and learns from you to discover what exactly you are looking for and what your preferences are. In order to accomplish this, Our Customers provide us with information that is collected by them about you through your engagement with their services. This may include personal information such as your name, email address, location, browser or other technical data, and it includes your interaction history with our Customer’s website, application, or services.
That information is continuously fed to our artificial intelligence machine to help our Customers gain greater insight into your preferences as they relate to their services. We process this data only as directed by our Customers – producing various analytical reports and data streams that our Customers use pursuant to their own privacy and business policies. Our Customers only learn about you what is directly relevant to your interactions with them through our Services, and they do not have access to information about your broader interests or preferences. We do not aggregate data learned about you if you engage with multiple Customers who all use Miso-powered services. We do not store any personal information about you generated by our processing of Customer data for our own use.
Through your engagement with the Services, we may collect information about your browsing activity so that we can better improve the Services. This information is not used to identify you in any way and is used in its disaggregated and depersonalized form to audit and review the performance of the Services, including uptime, latency, and lag. We do not sell this data.
We collect a variety of information from our Customers, all of which is necessary for us to provide the Services. This may include: name, phone number, email address, billing information or other information that is given to us by the Customer voluntarily over the course of our business relationship. We use this information for our own marketing and internal business purposes, which you can opt out of at any time. Please note that if you choose to opt out, we may no longer be able to provide the Services to you. We do not sell or otherwise distribute our Customer’s data.
We may share selected personal data about you with the following parties or in the following circumstances.
We are located in the United States and we do all processing in the United States.
All personal data retained by us will be deleted when such personal data are no longer necessary for the purposes for which it was processed, unless applicable law requires a longer retention period.
To the extent provided by applicable law, you have the following rights:
We do not impose any charge for these requests. For any such request, you can contact us by e-mail, postal mail, or phone as specified in the “How to Contact Us” section below.
We will endeavor to respond to all reasonable requests in a timely manner, but in no event longer than the amount of time required by applicable law.
To the extent we not the controller of your data, we will notify the controller of your request if required by applicable law.
If any of the personal data that you have provided to us changes, for example if you change your email address or if you wish to cancel any request you have made of us, or if you become aware we have any inaccurate personal data about you, please contact us as specified in the “How to Contact Us” section below. We will not be responsible for any losses arising from any inaccurate, inauthentic, deficient or incomplete personal data that you provide to us.
Where the lawful basis of our processing under the EU General Data Protection Regulation (GDPR) is that you have consented to it for a particular identified purpose, you have the right to withdraw that consent at any time. To do so, please contact us as specified in the “How to Contact Us” section below. If you do withdraw consent, this will not affect the lawfulness of any processing that was based on your consent before its withdrawal.
We have implemented appropriate technical and organizational measures (i) to ensure a level of security appropriate to the risks that are presented by Miso’ processing of personal data, in particular from accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to personal data transmitted, stored or otherwise processed, and (ii) to ensure the ongoing confidentiality, integrity, availability and resilience of processing systems and services for the personal data.
Via email at privacy@askMiso.com.